This policy explains what personal data LUMÉA collects, why, and how you can exercise your rights.
1. Data controller
PARIS ELITE CONCIERGERIE (LUMÉA brand), 66 avenue des Champs-Élysées, 75008 Paris. Contact: shop.visiniona@gmail.com
2. Data collected
- Order data: identity, address, email, phone number, purchase history.
- Payment data: processed directly by Stripe Payments Europe Ltd — no banking data is stored by us.
- Browsing data: technical cookies and, subject to consent, audience-measurement cookies.
- Newsletter sign-up data: email address.
3. Purposes
Order processing, customer service, accounting and tax obligations, sending the newsletter (with consent), site improvement.
4. Legal basis
Performance of the sales contract, legal obligation, consent (newsletter, non-essential cookies), and legitimate interest (site security).
5. Recipients
Your data is shared with our service providers strictly necessary for the performance of the service: hosting (Turso), payment (Stripe), shipping (delivery carrier). It is never sold to third parties.
6. Retention period
Order data is kept for the legal commercial and accounting limitation period. Newsletter data is kept until unsubscription.
7. Your rights
In accordance with the GDPR, you have the right to access, rectify, erase, restrict, object to, and port your data. To exercise these rights, write to shop.visiniona@gmail.com. You may also file a complaint with the CNIL.
8. Cookies
The site uses technical cookies necessary for its operation (cart, session) and, subject to your consent, audience-measurement cookies. You can manage your preferences at any time.